“In-building communications for responders and the public is now a social and operational expectation.  Reliability is essential and it all begins with trained professionals who execute as if lives depend on their work…because it does.  The Safer Building Coalition has built this desk reference to ensure we have the best resources to assure success.  On behalf of the public safety community…thank you for this essential work!”

“As the current President of NASFM, I am proud of our role in helping to bring this important handbook to all ERCES stakeholders, and I highly recommend this handbook as an essential guide for achieving in-building public safety communications competency. I encourage public safety and industry professionals alike to rely upon it as a trusted source of objective ERCES facts, and to incorporate it into their training programs.”

"Since adopting Emergency Responder Communication in the codes, the industry has been searching for direction and assistance. This handbook is a much-needed resource and provides information for the design, deployment, and maintenance of these systems. As the current Chair of the International Association of Fire Chiefs Fire and Life Safety Section, I highly recommend this book to fire and building officials reviewing and approving life safety systems."

“I applaud the hard work of the Safer Building Coalition to put together all the information related to Emergency Responder Communications Enhancement Systems (ERCES) in one simple to read and understand handbook. This information is essential for all the stakeholders involved in the process to understand each other’s roles, responsibilities, and the many different technologies involved to create an atmosphere of clear emergency communications within buildings. The handbook also provides a clear and concise pathway for compliance with definitions, code requirements, and industry best standards. As an AHJ, I like that I can reference this material when a project is presented and know firsthand that the information is credible and up to date with the latest technological advancements in the industry.”

“I am extremely excited to see the Complete ERCES Handbook being launched and also to see the accompanying NICET certification for In-Building Public Safety become a reality. The book is extremely comprehensive with its coverage of standards, the physics of radio propagation, installation standards etc. and will be invaluable to newcomers and veterans of the ERCES industry. Given the importance of ERCES systems in ensuring the safety of building occupants and first responders, we can never have enough training programs available. If you are involved in the ERCES industry, I highly recommend having a copy of the Complete ERCES Handbook on your shelf.”

"My copy of the Complete ERCES Handbook arrived today. The word “Complete” does not do the title justice. It far exceeded my expectations. I am excited to study it and use it as a reference for future projects and for my NICET IB-PSC II. Thank you for the time and dedication you and all involved put in to make this urgently needed resource for our industry."

“Thanks again and congratulations on the handbook to you and all those involved! I can say that it will remain a useful tool for all involved in the ERCES process for years to come.”

“Every engineer and technician working on ERCES should have this handbook in their kit. It clearly explains in-building wireless communication systems, best practices and stakeholder coordination necessary to deploy effective ERCES. Training materials for NICET certification on RF technology, FCC rules, codes and standards are excellent. Thank you Safer Building Coalition for taking the lead on this.”